IT Support Skills

Explore essential skills for CompTIA A+ certified IT support technicians for diverse technical environments.

Operating Systems

Expertise in Windows and Linux operating systems for efficient support and troubleshooting tasks.

Graduating student celebrates on a path at sunset.
Graduating student celebrates on a path at sunset.
Networking Knowledge

Proficient in DNS, DHCP, and TCP/IP to ensure robust and reliable network connectivity and performance.

Effective communication and problem-solving skills promote empathy and collaboration within tech support interactions.

Soft Skills
A graduate celebrates the end of their journey.
A graduate celebrates the end of their journey.
a black and white poster with a quote on it
a black and white poster with a quote on it

Tools & Hardware Skills

Explore essential skills for IT technicians, enhancing troubleshooting and system maintenance capabilities.

a man standing next to a toolbox in a garage
a man standing next to a toolbox in a garage
Tools Expertise

Proficient in Wireshark, command line, and Google Workspace for effective IT solutions.

Hardware Proficiency

Skilled in troubleshooting, component repair, and system maintenance for optimal performance.

System Maintenance

Ensuring systems run smoothly through regular maintenance and timely repairs.